Delivery will be processed by Post NL/DPD an address of your choice.
You can track all orders with a personalised tracking code. You will receive this code once your order leaves our warehouse.
You will receive a confirmation mail within 30 minutes after your order. If not, please check your spam folder ;)
International shipments outside the European Union could have some duties and
taxes once the shipment reaches the delivery country. Zoen voor Gust cannot control or predict these charges, therefore it is our customers responsibility to pay any additional charges for customs clearance.
Check your track-and-trace code on a regularly base so you can follow your order and see if the way to you goes well!
If you order before 22:00, your order will be dispatched the day (the Netherlands & Belgium).
For the rest of Europe, your order will be dispatched the same day if you order before 18:00.
In case of technical malfunction, however, which fall under the category of circumstances beyond Zoen voor Gust control, an order will be shipped as soon as possible. Zoen voor Gust will keep the customer duly informed of the status of the order.
The shipping time is indicative and is therefore not guaranteed. It should be considered as a non-binding estimate. Zoen voor Gust cannot be held responsible if the shipping company is unable to deliver the order to customer on time. In accordance with the law 'distance selling', a product must be delivered to the customer within 30 days of the order placement unless otherwise agreed. If this delivery period is not achievable, then Zoen voor Gust will make the customer aware of this writing in writing and customer has the right to cancel without additional charges. In this event, any amounts already paid will be credited within 14 days after.
If the package is damaged when it arrives and/or any shortages in the products delivered, it is your responsibility to inform us as soon as possible.
We may only be held liable for damage in the event of deliberate act or gross negligence. We are not liable for any indirect damages whatsoever which may have been incurred by the buyer.
|Country||Shipping costs||Shipping time|
|€ 3,95 (Free shipping on orders over € 70)||1 working day|
|€ 3,95 (Free shipping on orders over € 70)||1-2 working days|
|Luxembourg||€ 7,50||2-3 working days|
|Germany||€ 6,50||2-3 working days|
|France||€ 9,50||2-3 working days|
|United Kingdom||€ 9,50||2-3 working days|
|Rest of Europe||Contact us|
|Australia + Canada||Depends on weight||Contact us|
|Rest of the world||
Depends on weight
Depends on weight